About Us

The Community Navigation and Access Program (CNAP) involves a network over 30 community support service (CSS) agencies in the Toronto area who are collaborating to improve access and coordination of support services for seniors and their care providers.  The CNAP Network aims to ensure that every door leads to service so that seniors can reach the care they need and live independently. CNAP is supported by the Toronto Central Local Health Integration Network (TC LHIN) through the Ontario Aging At Home Strategy.

CNAP’s toll-free phone line is open 9:00am to 5:00pm, Monday to Friday, and is staffed by three full-time, professional Social Workers. CNAP’s Social Workers take the time to understand each senior’s needs and connect the senior to the right support service provider in the local community.

CNAP's phone line is staffed by French and English speaking social workers.

For more information about the support services that CNAP provides a free connection to visit click here.